The DAEMON Sync server may be down and that is causing the login/account issue.If you have login or account related issue, please check the following steps. ✅ I'm having DAEMON Sync login issue or account related issues. Too many users using the app at same time.Your wifi / mobile data connection not working properly.The DAEMON Sync app server may be down and that is causing the loading issue.There are few situations that may cause the load issue in mobile apps. ✅ My DAEMON Sync app wont load or not working properly (loading error / server error / connection error / Screen Freeze / Ping Problem). If that is your case, try installing older versions of the app. Even in some rare cases, the re-install step also don't work.iOS usually provides an option to restore settings and content from iCloud backup, if you've enabled it previously. Finally, if you can't fix it with anything, you may need to uninstall the app and re-install it.After that put it to charge, and press the power button.

If none of the above working, you can wait till your phone battery drains and it turns off automatically.

Press the power off button for few seconds and then choose restart from the menu to restart your device.Now you can try opening the app, it may work fine. Then you close the app that has this issue. You just need to press the recent applications menu (usually the first left button) in your phone.

Most of the times, it might be a temporary loading issue.Usually when you open an app, you will see a black screen for few seconds and then app will crash with or without an error message. It is one of the most common problem in mobile phones and tablets. Once complete the HA Pair will synchronize successfully.Common DAEMON Sync App Problems and Troubleshooting Steps ✅ I'm getting black screen / white screen (blank screen) when I open DAEMON Sync? To correct this go to Device > Setup, then click Management and type in an exact matching domain name of the peer to be synced with, as shown below: It is important to look at the ha_agent.logs on both devices as well to gain insight into the failure, this can be done by running the following command, > less mp-log ha_agent.log If for some reason these settings change a failure will occur. So configuration settings such as, 'Domain Name' must match prior to synchronization. It is important to understand that management settings are not replicated over to the HA peer. If running the command, > less mp-log ha_agent.log the similar output will show as appears below: When trying to sync active device with the HA Peer receiving a failure message similar to the output below. If the certificate is used for WebGUI be sure that is selected, as shown below:īecause management settings are not synchronized between HA pairs synchronization will fail due mismatch domain name settings. īe sure to name the certificate exactly the same as it was named on the active device and configure the exact same usage as well. Import the SSL certificate on the HA peer. In this scenario, as synchronization takes place the firewall checks the certificate settings on the HA Peer and fails to sync due to a missing SSL certificate.Įxport the certificate from the active device and select to export the private key. The reason for this error is because although management settings are not synchronized they are verified. When looking at the failed 'HA-Sync' job ID on the HA peer see a similar show jobs id xĭetails:Error: can't find cert 'your_cert' for vsys 1 From the active device the user will attempt to Sync to Peer however the HA-Sync job on the HA peer fails. This document reviews two different scenarios, one with HA failures due to certificate errors and the other dealing with mismatch domain name.Ĭhanges have been made on the active HA device in which an SSL Certificate to be used for the WebGUI was imported. In High Availability (HA), management settings are not synchronized to the peer device so you can receive sync errors due to inconsistencies in the management settings.

Daemon sync failed